One person, one desk, every call.
When the owner is cleaning rooms or checking in a guest, the phone still rings. VOCA aims to give every caller a helpful first response.
WHO IT’S FOR
Made for Australian accommodation.
VOCA is focused on properties where a small team runs the front desk and the phone keeps ringing.
Busy peaks, quiet nights.
Cover check-in rushes and overnight hours without adding a night-desk shift for routine questions.
Consistent answers across properties.
Each property keeps its own details and handover rules, with summaries for each team.
DEMO SCENARIOS
Calls we’re designing for.
Illustrative scenarios, not customer results.
DEMO
9:40 pm: late check-in
A guest stuck in traffic calls to say they’ll arrive after reception closes. VOCA records the arrival time and passes it to the team.
DEMO
Saturday: weekend enquiry
A caller asks about two nights for a family of four. VOCA captures the details and shares the booking link.
DEMO
Any time: where do I park?
A guest asks about trailer parking. VOCA answers from your approved property information.
Run a property like this?
VOCA is in development. Join the waitlist or apply to become an Australian pilot property.
Join the waitlist ↗